Virtual Wallet Requirements

Before creating a virtual wallet, make sure the customer and environment meet the onboarding requirements.

Prerequisites

  1. The customer must have completed KYC verification.
  2. The customer must be registered and linked to your business account.
  3. Your API key must be active and authorized for the client API.
  4. The requested currency must be supported for your environment.

Supported Currencies

Currency CodeCurrency Name
CADCanadian Dollar
USDUS Dollar
EUREuro
GBPBritish Pound

Operational Notes

  1. Virtual wallet setup is asynchronous, not immediate.
  2. You should expect the final account details to arrive later through webhooks or the list endpoint.
  3. Your webhook receiver should be ready before you start onboarding customers at scale.

Typical Failure Cases

  • customer has not completed KYC
  • customer record is missing or not linked correctly
  • invalid currency
  • invalid signature or API key

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